Online order - FAQs

  • Start by downloading our app and signing up. You can then begin submitting your design concepts directly through the platform.

  • Delivery times are indicated on product description pages. If you have any doubts, simply reach out at

  • We understand the anticipation of receiving your order and we strive to deliver your products as quickly as possible. However, due to the custom nature of our products, sometimes delays can occur. If your order is delayed beyond the estimated delivery time, please contact us at We'll do our best to provide you with an update and get your product to you as soon as possible.

  • We want you to be completely satisfied with your purchase. If you're not, you can return the item within 30 days of receiving it, given it's in the same condition you received it: unworn or unused, with tags, and in its original packaging. To start a return, please contact us at

  • Yes, if your order hasn't been sent to production yet, you can change or cancel it. Please contact us as soon as possible at

  • Off/Script is backed by some of the world's leading investors. We raised a $7 million funding round with participation from White Star Capital, Accel, BlockTower, and other prominent investors.

  • Yes, we offer worldwide shipping. Note that there are restrictions on some products, and some products cannot be shipped to certain international destinations. Also, please be aware that customs fees, duties, or taxes may be applicable, for which you will be responsible.

  • Our customer support team is here to help. If you have any questions or concerns about your order, you can reach us at We aim to respond to all inquiries within 1-2 business days.

Product Creation - FAQs

  • We're open to a wide range of products. However, we generally focus on apparel, sneakers, lightweight furniture, accessories, and sports items. The specific type of product will depend on your interests, audience, and what we believe will perform best in the market.

  • Depends on the project. If the creator is based in a geographic area of the world and requests that the item is built there this is something we will do our best to accommodate. So far we have manufactured projects in the USA, Canada, Europe, and Asia.

  • This depends on the data received during the swiping. If for example an item receives 300 pre-orders we may make 400 units. If an order gets 1,000 pre-orders we may make 1,200 units. This is to minimize the aspect of unused units but still providing some extra units for people to buy if they missed the pre-order window.

  • Creators retain all IP rights on their art / creative contributions and grant Off/Script a revocable license to incorporate these elements into its products for commercialization purposes.
    Off/Script owns IP rights related to the physical products themselves.

  • The funding target is determined based on the manufacturing cost, which includes materials, labor, and logistics, ensuring the project is viable without compromising on quality. We calculate the minimum required sales (minimum order quantity and price) to cover these costs and set a realistic profit goal for the campaign.

  • Off/Script takes a 30% cuts on product sales.